DAN Starter Module 1

Purpose

This module introduces the drug access navigator role and provides practical guidance for helping patients access prescribed therapies within Canada's health care system.

It covers the drug access landscape, patient support programs, insurance navigation, appeals, private infusions, and tools for managing patient cases.

Learning Objectives

By the end of this module, you will be able to:

• Describe the DAN role and its core responsibilities
• Explain Canada's drug approval and funding pathways
• Navigate patient support programs and public and private insurance
• Respond to coverage denials and support appeals
• Coordinate private infusion requirements
• Use practical tools to assess, track, and manage patient cases

This module provides a foundation for future learning and serves as a practical reference for daily work. Whether you are new to the role or an experienced DAN, please review the full module.